I can't scan the QR code!

All the QRs have been tested with iPhones and Samsung Galaxys.  They worked almost 100% of the time.  But when we occasionally had issues we downloaded a 3rd party QR reader called, wait for it, "QR reader" from Tapmedia.  It seems to be more sensitive and super fast when trying to open QRs.

If you don't want to download another app, try using the zoom function on your camera.  Bring the QR in and out of focus.  Just keep trying!  We promise they will work!  But, if for some reason you can't get it open, email us at cozmo@cozquest.com.

Also, glare might be an issue while trying to scan through a window, throw a little shade on the situation ;) and just keep trying!

When I open the map, I can't figure out where I am...

Occasionally, the map doesn't load for your exact location.  Hit the target button (pictured here) and it will locate you and the treasures in your vicinity.   If that fails, email us at cozmo@cozquest.com.

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I can't find the QR code!

Well, it's called a hunt for a reason.  But if you've followed the map, taken note of all the not-so-subtle clues and you're in the right location, then maybe - check the windows of the store you're outside of?  Some are high, some are low, some are tucked away in a corner - but they are there.  Good luck!  If you still can't find it, email us at cozmo@cozquest.com

Even with the hint, I can't figure out where to go?

Within each "clue" there is a link that will open up google maps to lead you to your destination.  The directions will take you to the vicinity of the "treasure", but you might still need to keep the clue in mind to find the QR.   But, if for some reason you still need help, email us at cozmo@cozquest.com.